Help & Contact

Getting in touch with us: Due to the current circumstances we are experiencing very high demand so it will take us longer than usual to answer your emails and messages- please bear with us

Popular Solutions

Before contacting us, please check to see if your query is answered in the sections below:

Buying

See How do I contact a Seller

Category: Buying

General Queries

RiF stands for Realistic Imitation Firearm, and is a term used to describe a non two-tone Airsoft replica, which is realistic in appearance to an average person. A Defence under the VCRA is required to buy a RiF in the UK.

Category: General Queries

No, but UKARA or some other defence is required if you intend to purchase a RIF. You do not need a defence to sell one, however you must ensure that your buyer has a valid defence, otherwise YOU are breaking the law and not the buyer.

Category: General Queries

Yes, Basic listings are free to individual Airsofters, but you can upgrade your ad to help support the site.  We receive no other funding so please help us if you can!

Category: General Queries

Messaging

This is the new Prefired site, which no longer uses a Private Message system. Ad messages you send now go directly to a sellers registered email address, and their replies will go directly to yours.

Category: Messaging
  1.  Go to the ad you’re interested in and look for the seller info
    area- On a desktop PC or tablet this will be to the right hand side
    of the screen. On a mobile keep scrolling down the page until you see
    the seller info section (see pic).
  2. Click “Contact”
  3. Fill in your details and message and click/press “Send Inquiry”

That’s it!

Your message will then be sent to the sellers’ Email Account

Category: Messaging

Comment on this FAQ

Selling

Go to “Manage Ads” in your dashboard, next to your ad listing you will find an options column, select the “mark as sold” icon

Category: Selling

A bump is basically sending your ad back to the top of the ad listings, just like a newly-listed ad.   This can help to boost interest in your ad if it has been listed for a while, or you just want to sell your item quicker.  You will need to purchase a bump pack in order to do this.

Category: Selling

When we do delete an ad it will only be because it breaches the terms of use of the site, or does not contain a physical Guntag/Username matching your account username as per the image rules.

The most likely reason for an ad not being approved at all is that you have not added your username and date on a card in the pictures you uploaded.  This must match your account username (the one you use to log in).   We also do not accept usernames added or overlaid into your pictures by computer editing software.

Ads posted without the date, with usernames that don’t match, or without a Guntag/Username card at all will be removed without notice!

Category: Selling

Comment on this FAQ

Ads are usually approved within a few hours, but it depends how busy the site is and how many moderators are online.  They are reviewed on a first-come-first-served basis with the exception of featured ads which are fast tracked.  Please don’t email us to ask when your ad will be approved, as this will take our time away from moderating ads!

The most likely reason for an ad not being approved at all is that you have not added your username and date on a card in the pictures you uploaded.  This must match your account username (the one you use to log in).   We also do not accept usernames added or overlaid into your pictures by computer editing software.  See our Image Rules for details.

Ads posted without the date, with usernames that don’t match, or without a Guntag/Username card at all will be removed without notice!

Category: Selling

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