Help & Contact

Getting in touch with us:  Please remember we have no full time staff-  it may take our volunteers extra time to respond during this busy period!  Also please check your junk mail for our response as sometimes it ends up there!

Popular Solutions

Before contacting us, please check to see if your query is answered in the sections below:


This is the new Prefired site, which no longer uses a Private Message system. Ad messages you send now go directly to a sellers registered email address, and their replies will go directly to yours.

Category: Messaging
  1.  Go to the ad you’re interested in and look for the seller info
    area- On a desktop PC or tablet this will be to the right hand side
    of the screen. On a mobile keep scrolling down the page until you see
    the seller info section (see pic).
  2. Click “Contact”
  3. Fill in your details and message and click/press “Send Inquiry”

That’s it!

Your message will then be sent to the sellers’ Email Account

Category: Messaging

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NOTE:  If you don’t see our reply check your junk mail folder!