Getting in touch with us: Please remember we have no full time staff- it may take our volunteers extra time to respond during this busy period! Also please check your junk mail for our response as sometimes it ends up there!
Popular Solutions
Before contacting us, please check to see if your query is answered in the sections below:
Site Issues
As soon as an ad is published it will start to be displayed In the featured section. The ads in this section rotate amongst all the currently featured ads so they are not all the same every time; Every visitor that views or refreshes the homepage will see a different set of featured ads, so your ad will not be shown every time.
Your featured ad is also highlighted on category/search result listing pages so it will be seen by many people each day.
Usernames can’t be changed once an account is created, you would have to create a new account. Contact us to delete your existing account if you want to use the same contact email address.
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This is a known issue on mobile devices, but will work fine on a desktop computer if you have access to one. We are working on a fix for the next site update.
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